Privacy
We keep the data needed to run your silk business clearly scoped.
What we use
We use account email, store connection details, product and order information, payment references, production status, shipping details, and tracking events to provide the seller portal and fulfillment workflow.
Shopify connections
Shopify access tokens are encrypted and kept on the server. We use them to sync the connected store’s products and orders. We do not place connector credentials in browser-visible variables.
Your requests
Use the data deletion page to request deletion of data associated with a Shopify store or customer order. We also process Shopify’s privacy webhooks for installed public apps.
Questions
For a privacy question, use the contact form and include the store domain or order reference needed to locate the request.